Bloomberg is excited to invite you to join us for our Women in Fintech breakfast on Wednesday, 21st November.

This edition of our series will feature a panel discussion examining the evolution of client experience in financial technology. We will discuss a variety of topics including why and how firms have tried to modernize their client experience, the innovation coming out of larger firms versus startups, and the evolution of customer service in the financial industry.

Discussion topics

    Modernizing client experience

    Innovation in large firms versus start-ups

    Maximizing client experience while protecting internal security

    Customer service in financial technology


Photo of Asita Anche

Asita Anche

Managing Director, Head of Markets Quantitative eTrading and Data Science

Asita is responsible for systematic market making and risk centralization, as well as the Data Science team within Markets. She manages a global team of quants and traders, designing, developing and running the associated trading algorithms and data science models.
Asita has over 14 years industry experience, spending the last seven at Goldman Sachs as Managing Director, eFICC Systematic Market Making and Execution Services.  She successfully built Goldman Sachs’s e-FICC Systematic Trading business and expanded it across products.  She also had responsibility for key trading governance initiatives.
Prior to Goldman Sachs, Asita was Managing Director, High Frequency Trading, at Millennium Capital Partners.  In this role, she built and ran the high frequency trading desk for European equities and was responsible for the supervision and monitoring of all exchange trading.  Previously, she spent five years in High Frequency Trading and Research at Citadel, running several execution trading platforms across securities. She also built and deployed alpha models and strategies across various asset classes.

Photo of Charlotte Crosswell

Charlotte Crosswell

Innovate Finance

Charlotte Crosswell is the CEO of Innovate Finance. She has spent most of her financial services career in market infrastructure roles. Prior to joining Innovate Finance, Charlotte was CEO at Nasdaq NLX (“NLX”), a London-based startup derivatives market, and sat on the board of LCH Ltd. She has held a number of management positions at Nasdaq and London Stock Exchange across international capital markets, equities, fixed income, OTC derivatives trading and clearing.

In addition to her work with Innovate Finance, Charlotte advises and sits on the boards of technology and FinTech startups. Charlotte holds a BA (Hons.) in French from the Southampton University. She has been included in the list of top 100 Women in Finance over many years.

Photo of Rob Friend

Rob Friend

Global Head of Implementation and Quality Assurance
Bloomberg L.P.
Photo of Paola Marinone

Paola Marinone

Co-Founder and CEO

Paola Marinone is the Co-Founder and CEO of BuzzMyVideos, a next-generation, creator-first media company that powers the production and sharing of video content through technology and services. Paola is an entrepreneur with an international career in Technology and an expert in the online video industry. She has previous experience working for Google, both as an Account Strategist and then EMEA Business Development Manager at YouTube.

Photo of Nieke Martens

Nieke Martens

Head Digital Hub

Nieke Martens is Head of the Digital Hub at Rabobank’s Digital Transformation Office. During the past 20 years, she has been active in the USA, Denmark, UK and the Netherlands in investment banking and private banking.

Heading the Digital Hub for Rabobank, Nieke is now responsible for the digitalization of customer journeys for all the business lines within Rabobank. She has a degree in Business Economics at Tilburg University and a MBA from INSEAD.

Photo of Annmarie Horden

Annmarie Horden

Bloomberg News

Annmarie Hordern is a reporter for Bloomberg TV covering global markets with a keen interest in oil, energy, and geopolitics. She has a weekly segment dedicated to the business of equality and diversity. Prior to this, Annmarie was behind the camera, as the executive producer for Bloomberg TV’s EMEA newsroom, managing a team of more than a dozen producers from Dubai to London. In her role as EP she was named Forbes “30-Under-30 Europe” list for media in 2017.

When & Where

Wednesday, 21 November 2018
8:30 AM – 11:00 AM GMT

Bloomberg L.P.
3 Queen Victoria Street
London, EC4N 4TQ